Enhancing Generation Z Employee Performance through Work–Life Balance, Workload Management, and Compe-tence: Evidence from an Indonesian Tax Consulting and Law Firm

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Published Oct 4, 2026
https://doi.org/10.64276/jobic.v3i1.112
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Vol. 3 No. 1 (2026): Journal of Business Integration Competitive

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Rahmalia Ahmad Nasution
Universitas Islam Sumatera Utara
Mila Naeruz
Universitas Islam Sumatera Utara
Ismail Nasution
Universitas Islam Sumatera Utara
Melinda Siregar
Universitas Prima Indonesia

Abstract

This study examines the relationships between work–life balance, workload, competence, and employee performance among Generation Z employees at Teng & Partners Law Firm and Tax. The increasing digitalisation of tax administration requires young employees to maintain appropriate competencies while effectively managing work demands and work–life boundaries. A quantitative cross-sectional design was employed, with data collected through structured questionnaires from 50 respondents. Multiple linear regression analysis was performed using SPSS. The findings reveal that work–life balance is positively and significantly associated with employee performance (β = 0.322, t = 3.699, p = 0.001), whereas workload exhibits a negative and significant association (β = −0.297, t = −3.435, p = 0.001). Competence is also positively and significantly associated with employee performance (β = 0.603, t = 6.895, p < 0.001). Collectively, the three predictors are significantly associated with employee performance (F = 29.744, p < 0.001). The adjusted R² of 0.638 indicates that the model explains 63.8% of the variation in employee performance. These findings underscore the importance of maintaining work–life balance, managing workload appropriately, and strengthening employee competence to support the performance of Generation Z employees in professional tax consulting services

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Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

How to Cite
Rahmalia Ahmad Nasution, Mila Naeruz, Ismail Nasution, & Melinda Siregar. (2026). Enhancing Generation Z Employee Performance through Work–Life Balance, Workload Management, and Compe-tence: Evidence from an Indonesian Tax Consulting and Law Firm. Journal of Business Integration Competitive, 3(1), 44–60. https://doi.org/10.64276/jobic.v3i1.112

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