Job Embeddedness, Emotional Intelligence, And Employee Engagement On Organizational Citizenship Behavior

Tri Wulandari; Tezar Arianto; Khairul Bahrun; Mimi Kurnia Nengsih; Meiffa Herfianti

doi:10.64276/ams.v1i4.98

Authors

Tri Wulandari Universitas Muhammadiyah Bengkulu
Tezar Arianto Universitas Muhammadiyah Bengkulu
Khairul Bahrun Universitas Muhammadiyah Bengkulu
Mimi Kurnia Nengsih Universitas Muhammadiyah Bengkulu
Meiffa Herfianti Universitas Muhammadiyah Bengkulu

DOI:

https://doi.org/10.64276/ams.v1i4.98

Keywords:

Job Embeddedness, Emotional Intelligence, Employee Engagement, Organizational Citizenship Behavior

Abstract

This study examines the effects of job embeddedness, emotional intelligence, and employee engagement on organizational citizenship behavior (OCB) among employees of the Seluma Regency Fire Department. The study uses a quantitative descriptive research design with a total sampling technique, involving all employees as the research population. Data were collected through questionnaires and analyzed using descriptive analysis, multiple linear regression, and the coefficient of determination (R²). The results show that job embeddedness, emotional intelligence, and employee engagement each have a positive effect on organizational citizenship behavior. This indicates that stronger organizational attachment, better emotional management, and higher employee involvement in work can increase employees’ willingness to perform behaviors that support the organization. Furthermore, these three variables simultaneously have a positive and significant influence on OCB among the employees of the Seluma Regency Fire Department

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