A CRITICAL ANALYSIS OF MARKETING STRATEGIES IN ENHANCING THE COMPETITIVE ADVANTAGE OF CAFE PONDOK REZEKI DELI TUA

Authors

  • Purnama Sari Student of Marketing Management Politeknik Unggul LP3M
  • Ratih Amelia Politeknik Unggul LP3M
  • Jessica Andre Institut Bisnis Informasi Teknologi dan Bisnis
  • Tina Linda Institut Bisnis Informasi Teknologi dan Bisnis
  • Ahmad Fadli Universitas Mahkota Tricom Unggul

DOI:

https://doi.org/10.64276/jobic.v1i2.18

Keywords:

Marketing Strategy, Competitiveness, SWOT Analysis

Abstract

Marketing strategy plays a crucial role in influencing the success and competitiveness of a business. Effective marketing strategies enhance a company's ability to expand its market share and achieve desired profitability. This study aims to identify appropriate marketing strategies for Cafe Pondok Rezeki Deli Tua to strengthen its competitive advantage. A descriptive qualitative approach was employed, utilizing SWOT analysis through the Internal Factor Analysis Summary (IFAS) and External Factor Analysis Summary (EFAS) matrices. The findings reveal that a Growth-Oriented Strategy is the most suitable approach, as the business is positioned in Quadrant I with positive results. It is recommended that Cafe Pondok Rezeki Deli Tua further enhance its marketing efforts, particularly focusing on the marketing mix elements, to effectively compete with other cafés in the region.

References

Abdullah, A., Saraswat, S., & Talib, F. (2023). Impact of Smart, Green, Resilient, and Lean Manufacturing System on SMEs’Performance: A Data Envelopment Analysis (DEA) Approach. Sustainability (Switzerland), 15(2), 1–23. https://doi.org/10.3390/su15021379

Achsa, A., Verawati, D. M., & Novitaningtyas, I. (2023). Implementation of Marketing Strategy Innovation and Business Model Development: Study of SMEs in Tourism Village. Airlangga Journal of Innovation Management, 4(2), 172–184. https://doi.org/10.20473/ajim.v4i2.49859

Afifah, N., & Formen, A. (2023). Penggunaan Matrik IFAS dan EFAS untuk Analisis SWOT Sarana dan Prasarana di Satuan PAUD. Jurnal Ilmu Sosial Dan Humaniora (Isora), 1(2), 47–60.

Alimin, E., Putra, A. S., Nasib, Salqaura, S. A., & Tambunan, D. (2025). Exploring local friendliness , perceived discrimination , and brand love ’ s mediation on tourist behavior in Tangkahan , North Sumatra. Journal of Applied Sciences in Travel and Hospitality, 8(1), 36–50. https://doi.org/https://doi.org/10.31940/jasth.v8i1.36-50

Alqudah, O. M. A. A. (2023). The Influence of E-Marketing Mix Strategy on Organizational Performance: An Empirical Analysis of Jordanian Smes. International Journal of Professional Business Review, 8(6), e02243. https://doi.org/10.26668/businessreview/2023.v8i6.2243

Amelia, N. R. (2018). Pengaruh Kualitas Pelayanan, Harga Dan Citra Kampus Terhadap Loyalitas Mahasiswa Mengikuti Program MGM (Member Get Member) Melalui Kepuasan Mahasiswa Sebagai Variabel Intervening. Abdi Ilmu, 1(1), 121–133.

Amelia, R. (2024). The Influence of Brand Image and Ethnic Identity on Decision to Study at Politeknik Unggul LP3M. Journal of Business Integration and Competitive (JoBIC), 1(1), 31–37.

Amelia, R., & Tambunan, D. (2024). The Influence of Brand Image and Brand Trust on The Decision to Study in the Tax Accounting Study Program ( Case Study at Politeknik Unggul LP3M ). Journal of Finance Integration and Business Independence, 1(1), 9–19.

Amin, H. J. (2021). Influence of Marketing Strategies on the Performance of SMEs: Evidence from Abuja SMEs. Journal of Economics and Business, 4(1), 294–307. https://doi.org/10.31014/aior.1992.04.01.338

Anwar, A., & Bin Sarip, M. M. (2024). SME support for halal industry and sharia economy in Indonesia: SWOT analysis. Asian Journal of Islamic Management (AJIM), 6(1), 35–49. https://doi.org/10.20885/ajim.vol6.iss1.art4

Ayokunmi, L. A., Abu Seman, N. A., Rashid, U. K., & Mohamad, A. (2025). The Role of Social Media Marketing as an ICT Tool in Improving Supply Chain Sustainability of SMEs: A Systematic Literature Review. Procedia Computer Science, 253, 1392–1401. https://doi.org/10.1016/j.procs.2025.01.201

Bahukeling, T. S., Suroso, A. I., Buono, A., & Nurhayati, P. (2024). Digital Marketing Alliance on Small Medium Enterprises (SMES): A Systematic Literature Review. Jurnal Aplikasi Bisnis Dan Manajemen, 10(1), 199–208. https://doi.org/10.17358/jabm.10.1.199

Benny Lim, Ika Puspa Satrianny, & Tina Linda. (2023). The Impact of Distribution Channel Towards Sales Volume at PT. Domas Intiglass Perdana Tanjung Morawa. International Journal of Health, Economics, and Social Sciences (IJHESS), 5(1), 42–46. https://doi.org/10.56338/ijhess.v5i1.3200

Chaniago, N. & S. (2018). Pengaruh Saluran Distribusi Dan Promosi Terhadap Volume Penjualan PT. Philips Avent Area Medan. Seminar Nasional Royal (SENAR) 2018, 413–416.

Dahmiri, D., Khalik, I., & Ramadhan, R. A. (2023). Development strategies for creative small and medium enterprises (SMEs): A Quintuple Helix Model approach to support smart city initiatives. Jurnal Perspektif Pembiayaan Dan Pembangunan Daerah, 11(3), 213–228. https://doi.org/10.22437/ppd.v11i3.28399

Daulay, N. S. Z. R. (2021). Memaksimumkan Brand Loyalty , Brand Trust Dan Brand Image Melalui Satisfaction. Ekuivalensi, 7(1), 38–47.

Dewi, P., Amelia, R., Febrina, D., Kelana, J., & Tambunan, D. (2025). Service Quality and Customer Satisfaction in Ethnic Cuisine : Insights from a Nasi Kebuli Restaurant in Indonesia. Journal of Business Integration and Competitive, 1(2), 42–54.

Ernawati, F. A. (2023). An analysis of SWOT to improve competitiveness of coffee SMEs. Siber Journal of Transportation and Logistics, 1(2), 101–107.

Fadli, A. (2021). Efforts to Maximize the Performance of SMEs and Partnerships Through Experience and Business Capital. Budapest International Research and Critics Institute-Journal (BIRCI-Journal), 5(2), 8605–8615.

Fadli, A., Amalia, F., Novirsari, E., Amelia, R., & Fathoni, M. (2021). The Influence Of Marketing Communications On Loyalty Through Satisfaction. Journal of Business and Management Review, 2(12), 850–860. https://doi.org/10.47153/jbmr212.2982021

Fadli, A., Syahlina, M., Amelia, R., Ningsih, S., & Affiah, H. (2022). The Influence of Price and Product Quality on Purchase Decisions at Meimei Plaza Marelan. Legas Brief, 11(2), 1040–1045.

Fathoni, M., Tambunan, D., Hou, A., Adelina, R., & Ginting, B. (2025). Pengaruh Attitude Of Local People Dan Islamic Facility Terhadap Muslim Friendly Tourism Melalui Brand Trust ( Studi Kasus Di Kabupaten Samosir ). Jurnal Ilmiah Mahasiswa Perbankan Syariah (JIMPA), 5(1), 1–16. https://doi.org/https://doi.org/10.36908/jimpa.v5i1.497

Felföldi, A. C. J. P. P. L. I. F. J. (2022). The Potential of Digital Marketing Tools to Develop the Innovative SFSC Players’ Business Models. Journal of Open Innovation: Technology, Market, and Complexity, 8(3), 1–14. https://doi.org/10.3390/joitmc8030122

Hardiyansyah, Aries, Muchardie, B. G., & Rillia, A. (2024). Impact of External Factors on Determining E-commerce Benefits among SMEs in Jakarta and Palembang. International Journal on Informatics Visualization, 8(1), 213–219. https://doi.org/10.62527/joiv.8.1.1371

Harianto, A., Chandra, K., Hirzi, M. F., Arahman, H., Rivai, A., Budiman, I., Wijaya, E., Susanto, A., Razaq, M. R., & Nasib. (2024). Socialization and Creation of Entrepreneurial Products for Class XII Tritech Informatics Accounting Vocational School Medan. GANDRUNG: Jurnal Pengabdian Kepada Masyarakat, 5(2), 1780–1790. https://doi.org/10.36526/gandrung.v5i2.4090

Herwan Nafil, N. (2019). Optimalisasi Kepuasan Pelayanan Dan Komunikasi Pada Supermarket Mr. Ben Medan. Juranl Ekonomi Dan Kebijakan Publik, 4(2), 111–118.

Hou, A. (2023). Utilization of Tools on the Internet As an Effort To Increase Brand in Ukm Ud Qoqom Foods. Jurnal Ekonomi, 12(02), 1–9. https://ejournal.seaninstitute.or.id/index.php/Ekonomi/article/download/1388/1256

Hou, A., Djohan, D., & Hastuty, W. (2024). The Influence of Business Networks and Perception of Product Quality on the Competitive Advantage of SME Products in Langkat. Journal of Finance Integration and Business Independence, 1(1), 1–8.

Irawan, I. (2021). Analisis Strategi Pengembangan Usaha Kopi Arabika Di Masa Pandemi COVID-19 (Studi Kasus Kopi Gayo Atulintang). Jurnal AKMAMI (Akuntansi Manajemen …, 2(2), 387–401. http://jurnal.ceredindonesia.or.id/index.php/akmami/article/view/195

Junaidi, Lubis, Z., Effendi, I., Fadli, A., Nasib, Aulia, M. R., & Siregar, M. P. A. (2022). The Effect of Product Quality Perceptions on Purchasing Decision of TSP 36 Fertilizer : Consumer Knowledge and Reference Group as Mediating Variable. International Journal of Chemical and Biochemical Sciences, 22, 119–126.

Khairani, R. D. V. N. J. B. E. Y. A. D. M. R. A. N. B. S. A. E. M. T. R. (2023). Pemasaran Bisnis Era Digital. CV. Media Sains Indonesia.

Lansangan, E. V. (2022). Developing Strategic Plan for Agri-food Processors in Bulacan, Philippines Using SWOT Analysis. Review of Integrative Business and Economics Research, 12(4), 238–247.

Lestari, I., & Nasib, A. K. H. M. (2021). Manajemen & Bisnis Modern. In Jakarta: PT Rineka Cipta. Pena Persada.

Lestari, I., Nasib, Khairani, R., Handayani, C., & Martin. (2021). The Role of Costumer Satisfaction in Mediating the Relationship Between Service Quality and Price on Costumer Loyalty. Enrichment: Journal of Management, 12(1), 400–411.

Liani, R., & Jumaidi, L. T. (2023). Determination Of Micro, Small And Medium Enterprises (MSMES) Development Strategy Based on SWOT Analysis in Strategy Management. Asian Journal of Management, Entrepreneurship …, 03(04), 1377–1394. http://www.ajmesc.com/index.php/ajmesc/article/download/597/373

Lubis, Z., Junaidi, Effendi, I., Nasib, & Fadli, A. (2023). The Model for Determining the Success of the Partnership Program in Improving the Performance of SMEs Fostered Partners PT. Perkebunan Nusantara III. Quality - Access to Success, 24(192), 35–43. https://doi.org/10.47750/QAS/24.192.05

Nasib. (2019). Optimalisasi Personal Selling, Lokasi Dan Harga Dalam Meningkatkan Keputusan Mengikuti Program Kepemilikan Rumah KPR Tipe 36. Mantik Penusa, 3(1), 14–20.

Nasib. (2024). The Influence of Ethnic Identity and Brand Trust on College Choice Decisions (Case Study at IT & B Campus). Journal of Business Integration and Competitive (JoBIC), 1(1), 10–20.

Nasib, Amelia, R., & Lestari, I. (2019). Dasar Pemasaran. In Dasar Pemasaran. Deepublish.

Nasib, Azhmy, M. F., Nabella, S. D., Rusiadi, & Fadli, A. (2022). Survive amidst the Competition of Private Universities by Maximizing Brand Image and Interest in Studying. Al-Ishlah: Jurnal Pendidikan, 14(3), 3317–3328. https://doi.org/10.35445/alishlah.v14i3.2037

Nasib, B. (2019). Pengaruh Brand Awareness dan Loyalitas Merek Terhadap Keputusan Pembelian Sepeda Motor Yamaha Matic. Jurnal Manajemen Dan Keuangan, 8(1), 34–42.

Nasib, Harianto, E. N. R. K. A. F. A., Albert, M. R. R., Martin, D. T., Satrianny, I. P., Hou, M. D. B. D. D. R. A. A., & Tamba, Z. R. D. D. P. A. I. F. U. (2024). Mengenal bisnis 5.0. PT. Pena Persada Kerta Utama.

Nasib, Pranata, S. P., Tampubolon, A., Novirsari, E., Amelia, R., Pasaribu, D. S. O., Theodora, E. M., Hou, A., Ginting, N. M. B., Rivai, A., Anggusti, M., Pasaribu, D. D., & Banuari, N. (2023). Bisnis Dasar Dan Etika Dalam Berbisnis. MTU Press.

Nasib, S. (2021). Maksimalisasi Peningkatan Kepuasan Pelanggan Pada PT. Lautan Abadi Pratama Melalui Promosi Dan Kualitas Pelayanan Pada PT. Lautan Abadi Pratama. Ekonomi Bisnis, 27(1), 550–561.

Nirawati, I., & Hasoloan, J. (2024). The Effect of Marketing Mix ‘7P (Product, Price, Place, Promotion, People, Process, and Physical Evidence) on Customer Loyalty of Nasi Jamblang Bu Nur Cirebon. Greenation International Journal of Economics and Accounting (GIJEA), 2(1), 30–36.

Nofriza, S. T. H. S. N. B. (2022). The Effect of Market Orientation and Product Innovation on Performance-Mediated Competitive Advantage Marketing ( Case Study of MSME Boutiq Women in Medan Market Center ). International Journal of Applied Finance and Business Studies, 10(1), 23–30.

Nurbayan, K., Amelia, R., Nazah, K., Fathoni, M., & Hernawati, M. (2025). Unlocking Buyer Intent : How the Marketing Mix Shapes Purchasing Decisions at Ummah Cahaya Restaurant. Journal of Business Integration and Competitive, 1(2), 18–30.

Nurhidayah, A., Amelia, R., Andi, Y., Kosasih, H., & Chaniago, S. (2025). Innovative Marketing Strategies in Culinary MSMEs : A Case Study of Warkop Agam Medan. Journal of Business Integration and Competitive, 1(2), 11–17.

Pasaribu, R. D., Shalsabila, D., & Djatmiko, T. (2023). Revamping business strategy using Business Model Canvas (BMC), SWOT analysis, and TOWS matrix. Heritage and Sustainable Development, 5(1), 1–18. https://doi.org/10.37868/hsd.v5i1.125

Pebri, P., Marpaung, D., Husni, & Nasib. (2020). Improving Consumers Purchasing Decisions On CV. Nagasakti Mandiri Electronic. International Journal of Research and Review, 7(July), 435–442.

Pebriani, A., Amelia, R., Ayuni, T. W., Linda, T., & Rivai, A. (2025). Examining the Appeal of Quality Service : A Study on the Impact of Product Quality on Purchase Decisions at Hani Salon. Journal of Business Integration and Competitive, 1(2), 31–41.

Pratiw, J. R. (2021). Coffee Plantation Agrotourism Development Strategy with SWOT Analysis in Penggung Village, Pacitan Regency. J-Pal, 12(1), 2087–3522. https://doi.org/10.21776/ub.jpal.2021.012.01.04

Rakshit, S., Islam, N., Mondal, S., & Paul, T. (2022). An integrated social network marketing metric for business-to-business SMEs. Journal of Business Research, 150(June 2021), 73–88. https://doi.org/10.1016/j.jbusres.2022.06.006

Razaq, M. R., Robin, Harianto, A., Fathoni, M., & Nasib. (2024). Analysis of Factors Affecting the Risk of Business Failure of Food Sector SMEs in Binjai City. Primanomics : Jurnal Ekonomi & Bisnis, 22(3), 1–14. https://doi.org/https://doi.org/10.31253/pe.v22i3.3222

Sadalia, I., Sinurat, M., Omar, K., Susanto, A., & Ilham, R. N. (2020). Investigating the Supply Chain Strategy for Stock Investment Decision Making: Theory Planned Behavior and Reasoned Action. Int. J Sup. Chain. Mgt, 9(5), 711–714. http://excelingtech.co.uk/

Sari, N., Hou, A., Pranata, R. P., & Fadli, A. (2023). Influence On Product Quality Buying Decisions Through Brand Images At PT. Assa Belawan. Proceeding International Conference Gebyar Hari Keputeraan Prof. H. Kadirun Yahya 105 in 2022, 385–395.

Sari, N. S. E. E. (2020). Konsep Intisari Strategi Pemasaran Lanjutan (Issue December 2019). CV. Pena Persada.

Sari, W., Amelia, R., Handayani, C., & Hou, A. (2025). Service Quality as the Key to Customer Satisfaction : An Empirical Analysis of BTPN Syariah Bank Siantar Timur. Journal of Business Integration and Competitive, 1(2), 1–10.

Satrianny, I. P., Deva Djohan, Thamrin, & Robin. (2024). Peran Teknologi Dalam Pendidikan Kewirausahaan : Analisis Penggunaan Platform Digital Untuk Pembelajaran. Jurnal Review Pendidikan Dan Pengajaran (JRPP), Juli(1), 1–12.

Siboro, L. B., & Harefa, M. H. (2023). The Influence of Personalized Service Towards Guest Satisfaction in Front Office Department at Montigo Resorts Nongsa, Batam. ProBisnis: Jurnal Manajemen, 14(5), 232–238.

Sihombing, E. H., Nasib, Harianto, A., Razaq, M. R., & Hou, A. (2024). Pengaruh Digital Marketing dan Penanganan Keluhan terhadap Loyalitas Pelanggan Coffe Shop di Kota Medan. Arus Jurnal Sosial Dan Humaniora (AJSH), 4(2), 1–7.

Simatupang, A. S. A. H. E. M. T. S. P. E. O. (2022). Influence Of Trust, Quality Of Service, And Word Of Mouth On The Decision To Use The Services Lion Parcel Service (Case Study on Lion Parcel Pos Charity Company). Ekonomi, 11(02), 858–862.

Sudarmiatin, S., Fitriana, F., & Hidayati, N. (2023). The Implementation of Digital Marketing in SME’s: Opportunities And Challenges During The Covid-19 Pandemic. Indonesian Journal of Business and Entrepreneurship, 9(1), 72–80. https://doi.org/10.17358/ijbe.9.1.72

Tanady, D., Susanto, A., Theng, B. P., & Lim, B. (2022). the Implementation of Innovation Performance Towards Employee Involvement At Pt Istana Deli Kencana Medan. Journal of Innovation Research and Knowledge, 2(2), 1–8.

Thera, J., Ajuanda, T. I., & Talaar, T. E. (2025). SWOT Analysis Training for SMEs in Serang , Banten Province. International Journal of Social Science and Community Service, 3(1), 1–7.

Tirtayasa, S. (2022). Analysis of Competitive Strategies to Improve Business Performance of Aerospace Training and Education Institute Gemilang Training Center. Legal Brief, 11(2), 929–943. http://www.legal.isha.or.id/index.php/legal/article/download/215/183

Umam, N. I., Nasib, Tambunan, D., Rivai, A., & Daulay, Z. R. (2022). Triggers for Decreasing Coffee Purchase Decisions Caused by the Inability of Different Packaging Designs , Narrow Parking Area And Slow In Responding To Complaints. Mantik, 5(36), 2492–2499.

Vinodhini, S., Nasib, & Fadli, A. (2022). Pengaruh Brand Loyalty dan Desain Produk terhadap Kepuasan Konsumen. Jurnal MAKBIS (Mahkota Bisnis), 1(1), 94–104. https://doi.org/10.35134/ekobistek.v11i4.417

Wahyudi, D., T, T., Tawil, M. R., Z, Z., & Sipayung, B. (2024). SWOT Analysis in Business Risk Awareness in MSMEs. TECHNOVATE: Journal of Information Technology and Strategic Innovation Management, 1(2), 56–61. https://doi.org/10.52432/technovate.1.2.2024.56-61

Wakhyuni, E., Rahayu, S., & Novirsari, E. (2024). Fostering SME Sustainability through Green Work Engagement : Evidence from Indonesian Coffee Producers. Journal of Logistics, Informatics and Service Science, 11(12), 131–154. https://doi.org/10.33168/JLISS.2024.1207

Winarso, W. (2023). The Impact Of Social Media And Innovation Strategy On The Marketing Performance Of Small And Medium Sized Enterprises (Smes) In Bekasi City, Indonesia. International Journal of Professional Business Review, 8(5), 1–14. https://doi.org/https://doi.org/10.26668/businessreview/2023.v8i5.1688

Wu, C.-W., Botella-Carrubi, D., & Blanco-González-Tejero, C. (2024). The empirical study of digital marketing strategy and performance in small and medium-sized enterprises (SMEs). Technological Forecasting and Social Change, 200(1), 1–19. https://doi.org/https://doi.org/10.1016/j.techfore.2023.123142

Downloads

Published

29-04-2025

How to Cite

Purnama Sari, Ratih Amelia, Jessica Andre, Tina Linda, & Ahmad Fadli. (2025). A CRITICAL ANALYSIS OF MARKETING STRATEGIES IN ENHANCING THE COMPETITIVE ADVANTAGE OF CAFE PONDOK REZEKI DELI TUA. Journal of Business Integration Competitive, 1(2), 70–83. https://doi.org/10.64276/jobic.v1i2.18